Italian leader in consulting in cloud and on-premise Enterprise Business Solutions

Our team

2WS consists of experts having a wide and consolidated experience, with specific competences in manufacturing sector

ERP implementation

Consolidated experience
in the realisation of ERP
implementation projects

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Project Management

Methodology to develop
the best business model
for the client

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Customer Care

2WS has always been focused
on Customer Care,in every stage
of the relationship with the client

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ERP Implementation

To realise the digital transformation of the companies we work with, in 2WS we merge the most recent functionalities of the business applications with an efficient project activity, everything under the umbrella of an open and constructive customer relationship. The adopted methodology for ERP implementations is essential to obtain the maximum benefit as quickly as possible.

We work on process review and functional implementation to develop the best business model for the client, built to satisfy the current requirements and to evolve with the company.

Project Management

Handling an implementation project of an enterprise oriented software solution requests a deep comprehension of business dynamics, the ability to tune in with the client’s goals and to share the commitments. Our competences actively guide the project team through different implementation stages, never disregarding the project budget and timelines. For this reason, the Project Management approach adopted by 2WS considers the company as an ecosystem where the numerous project tiles – the new analysis of models and operational business processes, the technological innovation, the organizational change management strategy, the economic and temporal bonds contribute to the project’s success.

Customer care

Our developed experience has strengthened the belief that a winning element for clients is a specific, flexible and punctual support service. For our customers we offer:

  • Really Updated Service: technical evolutionary management of Infor solutions, providing system set-up, technical/functional update and customer care (help desk, systems update, patch installation, system validation, test activity support etc…)
  • Application Maintenance Service: management and development of functional and applicative of Infor solutions modelling
  • Help Desk: on-line and phone support to manage daily problems
  • Account Management: commercial/technical figure assignment as a reference point for the client